Legal

Privacy Policy

This Privacy Policy explains how Genera (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website, products, or services. By using our website or services, you agree to the practices described in this Privacy Policy.

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Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

This may include:

  • Name

  • Email address

  • Billing and payment details

  • Account login information

  • Messages or inquiries you send to us

  • Community posts or comments

Information Collected Automatically

This may include:

  • IP address

  • Browser type and device information

  • Pages visited and actions taken

  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Provide access to courses, content, and community features

  • Process payments and manage purchases

  • Communicate with you about your account or updates

  • Send relevant emails, including product updates and educational content

  • Improve our website, services, and user experience

  • Comply with legal obligations

We do not sell your personal data.

Email Communications

When you sign up, purchase, or opt in, we may send you transactional emails (receipts, account updates) and marketing emails (product news, educational content). You can unsubscribe from marketing emails at any time using the link in any email; transactional emails are required to deliver the service.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

Payment Information

Payments are processed by third-party payment providers. We do not store full card details on our servers. Your payment data is handled in accordance with the provider's security standards and PCI-DSS requirements.

Third-Party Services

We rely on trusted third-party services for hosting, payments, analytics, email delivery, and community access. These providers process data only as needed to deliver their service and are bound by their own privacy and security obligations.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details in the Contact section.

Children’s Privacy

Our products are intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

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