Legal
Privacy Policy
This Privacy Policy explains how Genera (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website, products, or services. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information You Provide
This may include:
Name
Email address
Billing and payment details
Account login information
Messages or inquiries you send to us
Community posts or comments
Information Collected Automatically
This may include:
IP address
Browser type and device information
Pages visited and actions taken
Cookies and usage data
How We Use Your Information
We use your information to:
Provide access to courses, content, and community features
Process payments and manage purchases
Communicate with you about your account or updates
Send relevant emails, including product updates and educational content
Improve our website, services, and user experience
Comply with legal obligations
We do not sell your personal data.
Email Communications
When you sign up, purchase, or opt in, we may send you transactional emails (receipts, account updates) and marketing emails (product news, educational content). You can unsubscribe from marketing emails at any time using the link in any email; transactional emails are required to deliver the service.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
Payment Information
Payments are processed by third-party payment providers. We do not store full card details on our servers. Your payment data is handled in accordance with the provider's security standards and PCI-DSS requirements.
Third-Party Services
We rely on trusted third-party services for hosting, payments, analytics, email delivery, and community access. These providers process data only as needed to deliver their service and are bound by their own privacy and security obligations.
Data Retention
We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
Data Security
We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details in the Contact section.
Children’s Privacy
Our products are intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.